Privacy Policy

tHRive‘s Privacy Policy

Date of the Last Update or Revision: Last Modified: October 29, 2017
Also see our Terms of Use.


tHRive (“tHRive”, “Program” or “we”) is a program of the Hampton Roads Chamber of Commerce, a Virginia non-stock corporation. We are serious about protecting your privacy. We appreciate your trust and will strive to do so carefully and sensibly. This notice (this “Privacy Policy”) describes how we may collect personal information from the visitors to our site, how we may use it, with whom we may share it, what choices you have regarding it, and how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Use of tHRive’s Website (, this “Site”) and we encourage you to become familiar with the terms and conditions contained herein.


By accessing and using this Site, you agree that you have read and understand this Privacy Policy, and that you accept and consent to the Program’s privacy practices described in this Privacy Policy.

Changes to the Privacy Policy

We reserve the right to change our Privacy Policy and our Terms at any time. We may change our privacy practices because of changes in relevant and applicable legal or regulatory requirements, the business or business practices of the Program, or in our attempts to better serve your needs. Notice of such changes to our privacy practices will be given in the manner described in the Program’s Terms for this Site and a revised Privacy Policy will be posted on this Site.

What Information We Collect?

The Program may collect various types of information from or about you depending on how you use the Site and its various features. In particular, during the Site registration process, you supply us various types of information, including personal information that you choose to disclose, and information regarding how you use the Site, which we collect as you interact with our Site.

With respect to personal information, you may provide us with various types of information. Such information may include your name, e-mail address, phone number, home zip code, work zip code, place of employment,and other demographic and statistical information. This information is generally entered into fields in the registration forms and account page and enables you to take full advantage of the resources and services that we offer. If at any time you wish to be removed from the Program’s database, you can request removal by contacting We reserve the right to contact you via email or telephone strictly for the purpose of administering your account.

The Program may also retain the content of and metadata regarding any correspondence you may have with the Program or its customer service representatives, regardless of the mode of communication by which such correspondence was made. This includes, without limitation, any information contained and consented to, as described in the Terms of Use. This information helps the Program to improve the Site and the materials, products and services that we offer on the Site, and to more effectively and efficiently respond to both current and future inquiries.

As with many other Web sites, the Web servers used to operate the Program Site collect certain data pertaining to you and the equipment and communication methods that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily identify you. They do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on the Site, or immediately prior to visiting the Site, and the length of time you accessed the Site.

This information is collected to, among other things, facilitate Site operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Site and the materials, products and services that the Program makes available on the Site.

The Program uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit. Cookies may also store any login or ID assigned to you by the Program and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Site and the materials, products and services that the Program makes available on the Site.

Children’s Online Privacy Protection Act

We do not collect personal information from children. Children under 14 years old are not the target audience for the Site. To protect their privacy, we prohibit the solicitation of personal information from these children. If you are under the age of 14, please do not submit your email address or any other personal information to us through the Site.

Disclosure for Legal Purposes

We reserve the right to disclose any personally identifiable information or other information we collect through the Site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend our legal rights or property or third party licensors of any material on the Site; or (d) in an emergency to protect the health or safety of the users of the Site or the general public.

Your use of the Site, including any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all dispute resolution provisions therein, limitation on damages and choice of law. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

How Do We Use the Information We Collect?

In addition to the uses mentioned or described above, the Program uses the information that it collects from or about you to improve the materials, products and services that the Program makes available on the Site, to notify you of changes made to the Site or new products or services made available on or through the Site, to evaluate your needs and customize Site content delivered to you according to those needs, to facilitate the processing of any purchases or uses you make through the Site, to send you promotional material from the Program and some of our affiliates, and for other legitimate and lawful business purposes of the Program. Other than to the extent necessary or convenient for the Program to perform the Terms, the Program does not share information collected about you with third parties, except with regard to certain special programs that we offer in connection with some of our business affiliates, which may involve special promotions and/or pricing, and in which you are participating. Should you register as a participant in one of those programs, the Program will acknowledge your registration and notify our applicable business affiliate of your registration, thereby enabling you to receive the corresponding program benefits. At this time, which may be subject to change in our sole discretion, it is our policy not to sell lists containing personal information about Site users, registrants or subscribers.

How Do We Protect Information We Collect About You?

The Program places a high value on protecting information transmitted via this Site. For this reason, we use state-of-the-art security solutions to process payments and to provide secure communication methods. Our payment services providers use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files. The Program takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply to us will be totally secure.

Do We Disclose Information to Outside Parties?

We will not share your information to anyone outside of the Program, its affiliates, or any third parties. tHRive is a program of the Hampton Roads Chamber of Commerce. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. tHRive, in its sole discretion, may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Business Transfers

As the Program continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that substantially all of its assets might be acquired by, another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.

Linked Sites

For your convenience, some hyperlinks may be posted on the Site that link to other web sites not under the control of the Program. Other Program logos may also be posted on the site as sponsors of tHRive. Please note that this Privacy Policy applies only to our Site and not to other web sites of other organizations to which we link. We are not responsible for the privacy policies or practices of any other third party sites. You should make your own inquiries regarding them. In addition, when you initiate a transaction on a web site that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personal information that they collect. The Program is not responsible for the privacy or information practices of its suppliers or any third party web sites.

What Choices Do You Have?

You may update at any time the information about you and your personal preferences stored on the Site derived from your registration on the same. You may also ask us at any time to remove your name from our list of Site users who wish to receive electronic communications and e-mail advertisements from the Program and our affiliates by simply sending such a request to us at the numbers or addresses given below. Once you opt-out, we will honor your choice until you inform us otherwise. Please remember, however, that if we have already shared information about you pursuant to your registration and participation in any special programs of our business affiliates (as described above), we have no control over how such business affiliates may further use that information and you will need to contact them directly in that regard.

Who Can You Contract For More Information?

Should you feel that your privacy or security is being compromised, or have any other questions regarding our privacy practices or this Privacy Policy, please notify us using the following contact information:

By Phone: 757-622-2312
In Writing or In Person:
500 East Main Street, Suite 700
Norfolk, VA 23510